Reference

How miau4d Handles Your Personal Information

Your account data, wallet details and activity on miau4d are handled with care — this page tells you exactly what we collect, why we collect it, and how you can manage or remove it.

Account data clarityDANA, OVO, GoPay wallet contextYour right to access or delete dataSecure storage practicesContact path for data requests
miau4d How miau4d Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Rights

Data protection is not a checkbox for us — it shapes how we build account flows, handle wallet connections and store transaction history. Here is what that looks like in practice across four areas that matter most to your account.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious device changes trigger an additional identity check before access is granted.

Cookies and Tracking

We use functional cookies to keep your session active and analytics cookies to see how pages load on your device. You can manage cookie preferences in your browser settings at any time.

Data Retention

Transaction records tied to DANA, OVO or GoPay deposits are kept for the period required under applicable financial rules. Session and browsing logs are cleared on a rolling schedule.

Your Access Rights

You have the right to request a full copy of your stored data, correct any detail we hold incorrectly, or ask for account deletion. We process all requests after verifying your identity.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, correct inaccurate details or ask us to delete your account information, our support team handles all of these through the channels below. We aim to respond to data-related requests within a reasonable timeframe. Have your account email and wallet type — DANA, OVO or GoPay — ready when you reach out so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat widget from any page while logged into your account. Our support team can log a formal data request directly from the chat window.

Email Support

Send your data request to our support email with your registered account address and a brief description of what you need — access, correction or deletion.

Account Help Centre

Log in, head to account settings, and use the Help section to submit a privacy request form. This creates a tracked ticket so you can follow its progress.

Questions About Privacy on miau4d

These are the questions we hear most often about how your data is handled. If something is not covered here, our support team can answer it directly through live chat or email.

We collect your name, email, mobile number and the e-wallet details you register — DANA, OVO or GoPay. We also log device type and session activity to keep your account secure.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not share it with advertisers or unrelated third parties under any circumstance.

Log in, go to account settings and submit a request through the Help section, or contact our support team via live chat or email with your registered account address.

Yes. Submit a deletion request through the Help section or contact support directly. We will verify your identity first, then process the deletion in line with applicable retention rules.

Transaction records, including deposits and withdrawals via DANA, OVO or GoPay, are kept for the period required under applicable financial regulations. Session logs are cleared on a rolling schedule.

Contact our support team right away via live chat or email. We will investigate, correct any error and confirm the outcome back to you through your registered contact details.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.